Account issues for Android users on Google Play

11 months ago

Hello everyone,

We’ve identified a challenge with our recent August patch, specifically for our Android users playing through Google Play. When using Google Play, it appears that without a dedicated KARDS account, your account data may not transfer as intended during the latest update.

To ensure that your account continues to operate correctly until we have a fix, we strongly urge our Android users to create a KARDS account before updating to the latest version of KARDS.

To create a KARDS account, please do the following:

  • Navigate to the Options menu in-game.

  • Click "Create Account" near the bottom of the right-side panel.

  • Enter your email address and choose a secure password for your account.

  • Complete the registration process by pressing OK, and log in using the credentials you just set.

We sincerely apologize for the inconvenience this may be causing. Our team is already working on the issue with the highest priority, striving to rectify all affected accounts as soon as possible.

On a brighter note, we’ve restored the payment options on Android. Transactions are now possible again!

Thank you for your patience!